FAQs

Where are your bags and accessories made?

All handbags and accessories are handmade in and shipped from sunny Southern California, USA.

Do you take custom requests?

Yes! We specialise in custom designs — including handbags and accessories.

Bring your ideas, and we’ll help you create something you’ll love.

How long does a custom piece take to ship?

Most custom designs take 2–4 weeks, depending on the complexity and materials. Thank you for your patience during the creative process.

How do I care for my bag?

To keep your bag looking its best, store it in a cool, dry place. Spot clean gently as needed. These bags are made to be used and enjoyed—just give them a little love along the way.

Do you offer returns?

Unfortunately, we do not accept returns or exchanges for our handbags or accessories. If there is an issue with your purchase, please reach out as we want each order to deliver happiness.

Will you be at any upcoming markets?

We hope to! Stay tuned for any updates on in-person events.